Building the Talent Japan's Financial Services Needs

An interview with Dailoqa’s Co-Founder, Piyush Singh, about the MIRAI Talent Initiative, the India-Japan AI talent bridge, and the importance of cultural fluency alongside technical skills.

The conversation about AI in financial services often emphasises tools, models, and platforms. It pays less attention to the talent gap that underlies everything: there is a shortage of professionals who can effectively use AI, understand their field, and work across the cultural and language barriers required by global financial services.

At Bennett University, Dailoqa Co-founder Piyush Singh discussed this topic. In the interview, he explains what the MIRAI programme aims to achieve, why the India-Japan talent opportunity is a real opportunity, and what is needed to build a talent pool capable of meeting the demands of Japanese financial services.

The Question He Was Asked

How does the collaboration between Dailoqa and Bennett University bridge the gap between Indian talent and Japanese financial services?

Piyush's Answer

The Japanese financial services industry, Piyush explains, is as much in need of AI-driven transformation as any other market. What makes Japan different is not the need for AI. It is the expectation around how AI is implemented and by whom.

Japanese society places significant weight on cultural sensitivity. Organisations operating in that market need professionals who do not just understand the technology. They need people who understand the context in which that technology will be received, used, and trusted.

That is the problem Mirai is built to solve. The programme, delivered by Dailoqa in partnership with Bennett University, trains students across four dimensions simultaneously: Japanese language proficiency, Japanese cultural literacy, agentic AI capability, and financial services domain knowledge.

The goal is a talent pool that can operate at the intersection of all four and, in doing so, address the AI-driven transformation needs of one of the world's most significant financial markets.

Why This Matters

The India-Japan AI talent bridge is not a concept. It is a structural opportunity. Japan's financial services sector is undergoing significant digital transformation, and the demand for professionals who combine technical capability with cultural and linguistic fluency is real and growing.

MIRAI sits at that intersection. You can read more about how the programme was launched and what it is designed to achieve here.

About Piyush Singh

Piyush Singh is Co-founder of Dailoqa, an AI-native company with deep expertise in financial services. Dailoqa operates across the UK, India, the UAE, and internationally, working with financial institutions on Agentic AI transformation and agentic AI deployment.

About MIRAI Programme

MIRAI is an 18-month industry-integrated programme delivered by Dailoqa in partnership with Bennett University. It trains engineering students at the intersection of Japanese language, agentic AI, and financial services. Cohort 1 is underway. Cohort 2 admissions are now open.

Explore the full programme at dailoqa.com/programmes or follow MIRAI by Dailoqa on LinkedIn for updates.